Signing in
How owners and researchers sign in to the EnaResearch admin panel with their organization account, and what the sign-in messages mean.
- Admin panel
Owners and researchers sign in to the EnaResearch admin panel with their organization account. Each organization has its own EnaResearch address; the admin panel is under /admin on that address. Participants do not use this sign-in: they use the participant code and PIN (see Participant web area).
Required role
- You need an account that belongs to your organization, created from an invitation. See Inviting users.
Sign in
Open your organization's EnaResearch address and add /admin. The Administrator sign-in page opens.
Click Sign in and sign in with your organization account (the email and password you set when you accepted the invitation).
After sign-in you land on Overview. The menus you see depend on your role. See Admin panel layout.
Signing out and account menu
Open the account menu at the top right. My account opens your account settings, Appearance switches between Dark, Light and System themes (the choice is kept in your browser), and Sign out ends the session.
Sign-in messages
| Message | What it means |
|---|---|
| Only users in the authorized organization can access this admin panel. | Your account is not a member of this organization. Ask an owner to invite you. |
| Sign-in could not be completed. Try again. | The sign-in did not finish. Try again; if it keeps happening, contact support. |
| Please sign in again | Your role changed. Sign out and sign in again so menus and permissions refresh. |
Role changes need a new sign-in
New permissions are not added to an open session. After an owner changes your role, sign out and sign in again.
Related articles
Can't find what you need?
Our support team can help, from setting up a study to exporting a dataset. Please include your organization code.
Quick start
The path from a new EnaResearch organization to the first participant sending data - users, a study, approval, enrollment, activation and the first dataset.
Inviting users
Invite owners and researchers to EnaResearch by email, resend or cancel invitations, change roles and remove members from the organization.